To find out more about the Harbour Trust's network of heritage destinations on Sydney Harbour, including Cockatoo Island, and plan a trip, see our Places to visit webpage.
For information specifically about our visitor experience at Cockatoo Island, check out Visit us, What's on directory and Tours.
Couldn't find the information you were after on our Visit Cockatoo Island page? See our Frequently asked questions page.
In the event of an emergency, dial 000 or 112 if mobile reception is poor.
Cockatoo Island is patrolled by rangers and/or security personnel. To notify a ranger or security of an emergency – or to report lost or stolen property – refer to the following contact details:
- Rangers (7am to 4pm) 0434 652 153
- Security (4pm to 7am): 0433 632 791
For enquiries about accommodation on Cockatoo Island, please phone (02) 9700 4111, email stay@cockatooisland.gov.au or visit the Cockatoo Island Visitor Centre.
See also: Accommodation (overview) and Camping (overview)
[Note: Our accommodation team is on duty from 8.30am to 8pm, Monday to Saturday and 9am to 7pm on Sunday.]
For enquiries about our tours on Cockatoo Island, please email tours@cockatooisland.gov.au or visit the Cockatoo Island Visitor Centre.
See also: Tours (overview).
To enquire about venue hire opportunities with the Harbour Trust, please complete our venue enquiries webform. See also: Event venues (overview).
To apply for a filming and/or photography permit, please refer to our filming and photography webpage.
For any other enquires please email licensing@harbourtrust.gov.au
For all general enquiries, please complete the feedback form on this page, phone (02) 8969 2100 or email info@harbourtrust.gov.au.
[Note: Our core business hours are 9am to 5pm, Monday to Friday. See our Visit Cockatoo Island webpage for visitor centre operating hours.]
To enquire about leasing opportunities with the Harbour Trust, please complete our lease enquiries webform. See also: For Lease and Tenant directory.
For media enquiries, contact 0407 852 785 or email media@harbourtrust.gov.au.
To obtain approval for a media shoot at one of our places, complete our Small Activation/Event Permit Form and email it to licensing@harbourtrust.gov.au.
At our discretion, and in exchange for being made an event sponsor, we accept applications from local groups, community advocates, and charities seeking prize donations to raise funds for a meaningful cause.
To apply for the Harbour Trust to sponsor your next community fundraiser, see: Community Sponsorship
The Harbour Trust is committed to consistent, fair and confidential complaint handling and to resolving complaints as quickly as possible.
For further information, refer to our Formal Complaints Process.
The Harbour Trust publishes a service charter that sets out our standard of service. Public feedback assists us to not only improve our services but also protect, maintain and enhance the amenity of our lands. To provide feedback, including suggestions, comments and compliments, complete the form on this page.
Complaints
The Harbour Trust is committed to consistent, fair and confidential complaint handling and to resolving complaints as quickly as possible.
For further information, refer to our Formal Complaints Process.